How to Resolve HP Printer Printhead Issues with 123.hp.com/setup

HP printers have made their mark in the market for printers. It is primarily because of the distinct features they offer that makes way for high-quality and effortless printing. But, like any technical equipment, HP printers are also vulnerable to various glitches. One of the problems that trouble users relate to the printhead. Remember that you can navigate to 123.hp.com/setup if you want to know more about HP printer setup and installation. In this article, you’ll find all the ways by which you can get rid of all printhead issues.

 

Different Ways to Troubleshoot Printhead Problem with 123.hp.com/Setup

There are numerous methods to eliminate all printhead problems. Read about them below.

 

Clean and reinstall the printhead.

You can solve this problem by cleaning, removing, and reinstalling the HP printhead. Follow the directions given below.

 

• Turn on the HP printer.

• Open the access door of the cartridge. 

• Take out every cartridge and put them on paper. But don’t place the cartridge outside of your printer for more than half an hour.

• Lift the handle to open the latch of the print carriage. 

• Raise it for removing the printer printhead. 

• Now, clean the printhead. The three crucial areas you are required to clean include the plastic ramps present on the two sides of the ink nozzles, the ink nozzle’s corner, and the electric contacts. 

• Wipe the electrical contacts using a lint-free and damp cloth.

• Make sure that the handle of your latch is up. Now, install the printhead. 

• Now, shut your latch handle. Take the guide and go through the coloured-shaped icons. Now, shift the cartridges in the slot that’s vacant.

• Now, close the cartridge’s access door.

 

Reset the printer

You can also reset your HP printer to fix printhead issues. Turn on the printer and follow this process.

 

• Take away the power wire and disconnect it from the wall outlet.

• After waiting for a minute, connect it to the power source.

• Now link it to the side of your printer. 

• Switch on the printing device and wait for it to turn idle before you proceed with the next method. In case you have any queries about your specific printer model, visit 123.hp.com.

 

Replace the printhead

If your printhead isn’t covered under warranty, you need to replace it by purchasing a new one. Purchase it as follows.

• Visit the official website of the HP parts store. 

• Navigate to the option to locate your printer parts by moving over to the search text box. Here you can search by part number.

• Follow all the instructions that you see on your screen. When you get a new printhead, it will automatically solve all issues related to it.

 

Final Words

You can now effectively deal with the HP printer printhead problem. Note that you can always go over to 123.hp.com/setup to get more information about your printer assembly. Contact HP printer support for any additional troubleshooting guidance.