Is HP Printer Showing Offline? Bring It Online Via 123.hp.com/setup

When you select the specific document and send print jobs directly to your HP printer, your printer status of “Offline” or “Printer offline” may suddenly display on the computer screen, and hence the printer doesn’t print. This situation can be too much infuriating for the one who needs an urgent document from their printing machine. However, this printer offline status indicates that the computer is not well-communicated with the printer. In order to get back the printer in Online from Offline status, you can access the link 123.hp.com/setup and go through the guidelines provided on that page. This site is well-created for all the helpless HP Printer users. Let’s read the post!

Reasons Why HP Printer Showing Offline Status

HP Printer Showing Offline status can be caused by several factors. List of possible reasons are listed underneath, have a glimpse:

·         Your printer is set to "Use printer offline"

·         The printer maybe not ON

·         Due to network cable problem or maybe the USB cable is disconnected

·         Miscommunication between your printer and computer can also lead to printer offline mode

Symptoms for HP Printer Showing Offline

·         Printer does not respond

·         Unable to find actual printers or other devices on the network

·         The default printer driver has been changed

·         File and printer sharing is disabled

·         Network port IP address changed or is reset

·         Network loses connection when the system is in sleep mode

·         Printer icon(s) status is offline or greyed out

Different Relevant Ways To Convert From HP Printer Showing Offline To Online

Here are the multiple ways through which you can get back your HP Printer Online from Offline mode. Check-out the numbers of methods listed below and try following them one-by-one until your printer gets online and you can print properly:

 Way 1: Use HP Print And Scan Doctor To Check Connectivity

Network connectivity issue is the root cause of printer status offline problem. So, use this tool to check for the connection and instantly fix if there is an issue. Follow the given directions for downloading it and making it in use:

·         Go to the site 123.hp.com/setup and download HP Print And Scan Doctor

·         Now, run “HPPSdr.exe” file from the download location on your PC

·         Let’s open the HP Print and Scan Doctor tool, click the Start button, and then select your printer

·         If a screen prompts you to turn on printer updates, click “Yes”

·         If a screen prompts you to make your printer the default printer, tap “Yes”

·         Try to print now

If the printer status remains showing offline, continue to the next step to fix printer offline issue.

Way 2: Set The Printer Default Manually

Set your printer default in Windows manually. Go through the given guidelines for this:

·         Search Windows for devices and then click on “Devices and Printers” option from the given list of results

·         Right-click the name of the HP printer that is active and then select “Set as Default” printer

·         Now try to print to check your printer status

If the printer is still showing offline, continue to the next step.

Way 3: Check The Printer Port And Windows Services Status

If your HP printer uses a WSD port, check the status of Windows Function Discovery services, and then add a TCP/IP port if required. Follow the steps:

·         Click on the Start button and then search for “Control Panel” to open it in Windows

·         Under Control Panel section, open the “Devices and Printers” window from the given list of results

·         Right-click on your HP printer, select Printer “Properties” and then click the “Ports” tab

·         Check if your printer uses a WSD port

·         If you find your printer uses a WSD port, you need to search Windows for “Services” to open the Services list

·         Scroll down to reach the option “Function Discovery Provider Host” and “Function Discovery Resource Publication”, and then check the “Status” and “Startup Type” columns

·         If the status of the services is blank and the Startup Type is 'Manual', right-click the name of your printer, select Properties, set the Startup Type to Automatic, and then click Start under Service status. Tap OK

·         Now, check if your printer is still offline or it is now no longer offline

Continue to the next step if your printer offline problem is yet not solved.

Way 4: Create A Manual IP Connection

You are required to use your printer IP address in order to manually connect to your printer. Here are the procedures for this:

·         First you should print a Network Configuration page

·         Next, on the Network Configuration Page, find the network status for your network connection type, i.e. for either wired or wireless

·         Find the IP Address, Subnet Mask, and Default Gateway for your network connection type. The IPv4 number is also needed for network connection

·         Find the URL for the Embedded Web Server (EWS)

·         Then after, open browser and type such URL in the search bar and then press Enter to open the printer’s EWS

·         In the EWS, click the “Network” tab, open the Wired or Wireless menu option, depending on your network, and then click “IPv4 Configuration”

·         Select Manual IP, click Suggest a Manual IP Address and then make sure the IP Address, Subnet Mask, and Default Gateway numbers match with the Network Configuration Page

·         Note down the IP address on Notepad or Word Pad to use it later

·         Click “Apply” and then wait a while for changes are done

·         Again try to print to check if the issue persists yet or gets sorted out

Way 5: Connect Your PC To TCP/IP Port

Once manually set the IP address for your printer, add a printer port to Windows that matches this new IP address:

·         In Windows, search for and open Printers & scanners

·         Click the name of your printer, and then select “Manage”

·         Click “Printer Properties”

·         Click “Ports” tab, and then click “Add Port”

·         Select Standard TCP/IP Port, and then click New Port

·         Type the printer’s IP address that you wrote down earlier and then tap Next

·         Select the new “Standard TCP/IP” Port from the list, and then click “OK”

·         Try to print to check if the issue has resolved

Dial Helpline Number To Grab One-Stop Solution For Printer Offline Issue

If the printer is still showing an offline status during a print job, then search for the helpline number via accessing the page 123.hp.com/setup. When you put a call on that number you will immediately be in contact with top-most techies. They guide you to troubleshoot your printer connection problem and bring your offline printer to online.