123.hp.com/setup: How to fix HP Printer Not Printing Issue?

HP printer not printing issue is a very common error that generally occurs in HP printers. This can occur due to many reasons, maybe your ink cartridges are empty or maybe your HP printer drivers are not working. When printer drivers don’t work, to resolve the error, you can update the drivers from 123.hp.com/setup.

The reasons behind the error are not fixed, you have to find the real culprit. But before that do check all the wire connection, the printer should be on and it should be connected with the network. If your printer is in sleep mode, then again your HP printer won’t print. So, before you try troubleshooting methods, have a glance over the common cause when the HP printer is not printing.

Causes Behind HP Printer Not Printing Error

When you get the “HP printer won’t print’ issue, you need to look out for the reason behind it. So here is the below of the common reasons behind the error:

·         The issue in ink cartridges

·         Clogged nozzle

·         Missing printer drivers

·         Fault in connection

·         Virus attack

·         HP Printer is offline

Sometimes even due to simple things such as low ink and paper jams, cause this daunting problem for the user. However, it doesn’t mean that HP printers are not worth buying, instead, HP printers are the first choice of the printer users. A printer is a machine and you need to maintain their quality and health if you want it to work in the right condition for a longer period.

Now, let’s move forward towards the troubleshooting steps to resolve this issue.

Simple Steps To Resolve HP Printer Not Printing Issue: 123.Hp.Com/Setup

When your printer show communication and not printing error that likely occur during 123.hp.com/setup. You can solve the error with the below-mentioned troubleshooting steps.

Step 1: Verify the Connection

Reset your printer and then check its status. You can also see if the printing job is lined up or your printer is sitting idle. When you restart your printer, the connections are normally restored.

If your printer connected wirelessly or wired using UBS cable, you have to check both the connections. As without connectivity, your printer cannot work properly, so to ensure the troublefree working of it you can re-connect your printer. However, if the error is not solved move to the next step.

Step 2: Run HP Scan Doctor

HP Scan Doctor software is a free tool that is available for the HP printer and it helps in troubleshooting any issue within the printer. If you don’t have the software, then you can download it from HP official website.  HP Scan Doctor works exactly like a doctor for the printer, as it detects the issue automatically and resolves it. If your printer is having a ‘printer not printing’ error, then the software will scan and fix it.

Step 3: Ensure HP Printer is Online

Sometimes when the HP printer is offline, it stops working and giving you prints. So in such a case, you have to bring it online. So, you have to manually bring it online, first of open Devices window and select Printers & Scanners, then select your printer and right-click on it. Select the Printer from the bar and in the drop-down menu, select ‘Use Printer Online’. Now your printer will come online state and you can use it to get HD prints.

Step 4: Re-install HP Printer Software

When your printer drivers and software are lost or corrupted because of the virus attack, experts always advise users to re-install the printer. First, go to the Device menu and uninstall the previous printer software, and reinstall them. Click on ‘Uninstall’ to remove it from the computer. The go-to 123.hp.com/setup and upload software again.

Step 5: Update Windows 10

For the users who have upgraded their operating systems to Windows 10, might face an issue with HP printer connection. Though, to resolve this case you can use Microsoft’s bug fixer that is release to solve the ‘printer offline’ issue. It is user-friendly and very easy to use. You can also update the printer drivers according to the Windows after Windows update.

Conclusion:

In this guide, we have mentioned the common causes behind the HP printer, not a printing error, and also about the various methods that you can try to resolve the issue. During 123.hp.com/setup you may encounter the issue or while printing. However, if the printer not printing error is still present and all the above methods fail to resolve the issue, then you can contact the HP technicians for help.