123.HP.COM/SETUP 6978 | What To Do When HP Officejet Pro 6978 Not Connecting To WiFi?

Is your HP Officejet Pro 6978 Not Connecting to the WiFi? It can be an issue with your router, printer, or computer. Or it can be a temporary issue with the connection that you can fix using the troubleshooting steps mentioned in this blog. But before you start, make sure all your devices are powered on and in a working state. Ensure that your wireless network is stable. 

If you find everything in place and still your HP Officejet is not connecting to WiFi, continue reading to troubleshoot the issue immediately.


123.HP.COM/SETUP 6978 | HP Officejet Pro 6978 Not Connecting To The WiFi

Given below are the correct steps to connect an HP Officejet Pro 6978 to the WiFi. Before you start with the steps, keep all the devices close to each other to avoid any connection issues. After that, you are required to unplug the USB or Ethernet cable from your printer and continue with the steps below:


·        First of all, go to the control panel from your printer screen and then open the dashboard.

·        Select the Wireless icon and then Setup icon. 

·        Click on Wireless settings and go to Wireless Setup Wizard.

·        From the list of networks, select yours and then click on OK.

·        If prompted, enter the security key correctly.


After following these steps, your HP printer will get connected to your wireless network. If the printer is already connected to your device, you can try printing right away or refer to the next section to connect your HP printer to your PC.

Facing any other issue with your HP printer? Visit our 123.HP.COM/SETUP 6978 pages to find solutions to your HP printer issue.


How To Connect HP OfficeJet Pro 6978 To The PC?

Now that you have connected your HP Officejet Pro to the WiFi, it’s time to connect it with your computer. Don’t worry, it is as easy as ABC. connecting your printer to the PC also requires you to install the printer drivers, so make sure that you have a good internet connection to complete the procedure without any issues.


·        First of all, you need to gather all the accessories and devices required in the setup.

·        Check if there is any printer software installed on your computer and uninstall it right away.

·        Now download the printer drivers compatible with your device from the HP website.

·        After downloading the drivers from the HP website, install them on your device right away.

·        Once all the drivers are downloaded as well as installed, connect the USB cable to your printer and computer. Connect the USB directly to the USB port on your computer and not via a docking station or USB hub. Also, unplug any other USB that is connected to your printer.

·        Now search for Control Panel on Windows search and open Devices and Printer.

·        Remove all the printers from the list one by one and it’s all done.


Connect An HP Officejet Pro 6978 To the Laptop Using WiFi Direct

Follow the steps below to connect your HP Officejet Pro 6978 to the laptop using WiFi directly.

·        Switch on your printer and make sure it is in the ready state before you continue further.

·        Now, go to the Control Panel on your Windows laptop and select Devices and Printer.

·        Select the Add printer option and click on Show WiFi direct printers.

·        Now select your HP printer and click on Add Printer.

·        Follow the on-screen instruction and complete the network configuration. Enter the passphrase when required.

·        Once you have filled in all the necessary details, try to print something from the printer and check if it works.



Don’t you think it was easy? Now both your WiFi and computer are connected to your HP printer. You can try printing a document or something else from your device and check if everything is alright. If any issue occurs with your HP Printer or if your HP Officejet Pro 678 is still not connecting to the WiFi, follow the basic HP printer troubleshooting steps on our 123.HP.COM/SETUP 6978 page.

You can also take 123.hp.com/setup services for the printer driver installation





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