HP printer connected to the internet but offline. How can I troubleshoot it?

 HP, Hewlett Packard is a popular printing brand that has designed numerous printer products with diverse features. Each printing machine is highly durable and delivers the best quality outcomes. Although, there are certain technical troubles that may occur anytime and hamper the User experience. Many users have reported HP printer offline errors while the device is connected to the internet. If you are also facing the same problem, this guide can help you in troubleshooting the error.

 


In this post, we are going to provide you with easy instructions that will help you in fixing our HP printer offline error.

 

Why my printer is offline? What should I do?

 

There could be a number of reasons why your HP printer appears offline even when connected to the Wi-Fi. For Example; poor or insufficient internet connection, incorrect Wi-fi channel, printer and computer on different networks, use of the public network, incorrect printer configuration, incorrect printer drivers, and more.

 

Now that you clearly know the reasons behind the " my HP printer is offline" error, let's proceed next with easy instructions to fix that.

 

Set printer configuration to online.


HP printers are designed to work online with an active internet connection so the information can be sent wirelessly to print. Although, there is a feature to keep the device in offline mode. This feature is usually disabled by default, however, the user may have enabled it unconsciously. You can simply disable the setting again for the HP printer offline fix. Also, make sure that your printer and computer are on the same Wi-Fi. You can disable the use printer offline option from the control panel and save the changes.



Install printer drivers.


The incorrect configuration of drivers can also cause printer offline errors. If your HP printer offline, it is recommended to re-install the previously downloaded printer drivers. After that, visit the HP official website to download the latest version of printer drivers for your device. Make sure that your printer driver and firmware are up to date to carry out the printing task.

 

Check the internet connection.

 

If your HP printer offline error is still appearing, you need to check your internet connection status. There are instances when the problem is with the Wi-Fi, not the device itself. Therefore, check your internet and make sure it's working fine. Check the speed of your connection, and try to use the same network on other devices to know the accurate status. If required, reset your router and try to connect again. Make sure that your device is present within close proximity to the Wi-Fi.



These are some easy instructions that can help to troubleshoot HP printer offline errors. If you are still having the same problem, do not hesitate to contact the experts and get a piece of professional advice. The support team can help you to figure out the best possible solution quickly.


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