How to Troubleshoot Offline HP Envy 4500 Printer With 123.hp.com/Setup?

 None can negate the fact that a wireless printer is one of the most remarkable inventions of today's world. A majority of people today want something that they can use on the go. Thus, they need technological devices and equipment that are not attached with a wire. HP Envy 4500 Series printer is one of the best examples of a highly convenient device. However, sometimes, it makes users encounter various issues. A prevalent problem is that of the printer being offline. In this article, you'll figure out how you can resolve this offline issue using 123.hp.com/setup.

 



What Causes HP Printer to Go Offline?


Before fixing the offline problem, it's imperative to know about its root causes. It will allow you to prevent this problem from occurring again. You'll be surprised to know that there's not one but various reasons for the offline error message to appear. They include the following:

 

  • Weak signal of the wi-fi – If you have a weak signal, it won't be picked up by your HP Envy 4500 Series printer. Inspect the strength of your router by tapping the wi-fi icon in the lower right-hand corner of the taskbar.

  • You have updated your computer – If you've updated your system, the drivers might not have caught up to your recent updates. There's also the probability of your system requiring an update to connect with the wireless printer.

 

Ways to Resolve Offline HP Envy 4500 Printer Series Problem Using 123.hp.com/Setup


Given below are some effective ways to remedy this problem. For any additional help regarding HP printer support, go to 123.hp.com.

 

Power off your system


You can fix numerous problems, including this one, by restarting your computer. Click the 'Restart' option on the Windows button for it. 

 

Reset the router


If the issue is with your wi-fi rather than your printer, then you can deal with it by unplugging the router. Let it remain unplugged for a minute. As your system links to the wi-fi, you can test the connection. Your HP Envy should be able to connect to the wi-fi after it starts running.

 

Clear the print queue


Check your print queue and see if there are excessive requests that are holding up your crucial documents. Go to the 'Settings' and search 'Printer.' Tap 'Open queue' and find the documents in the queue to be printed. Clear the path by deleting most of the things in the queue. 

 

Inspect your printer drivers


Search for 'Driver' on the taskbar. You will find 'Device Manager.' Click it, and you will find the components of your PC that run with drivers. On selecting the options individually, you'll be directed to a small window that will inform you about the device. It has a tab for drivers. You can now see if you need to update it.

 

Conclusion


The methods described above for eliminating the offline HP Envy 4500 Series printer are straightforward to implement. You can get driver information from 123.hp.com/setup. After tackling the issue, you can start working seamlessly with your device.


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