How to Fix HP Printer Offline Issue with 123.hp.com/setup?

HP Printer is one of the best printers that enable users to print their documents quickly. It is compatible with Windows and Mac. The setup of HP printers is so easy with 123.hp.com/setup a new user can’t face any type of issue. But after the setup, many users complain that the HP printer shows an offline status and don’t know about it. This issue mainly occurs on the Mac operating systems. HP Printer Offline Mac issue can occur for various reasons, which you may not be aware of. 




 

Steps to fix My HP Printer Offline Issue?


Follow the given solutions to fix the HP Printer is Offline Mac issue:

 

Solution 1: Run Diagnose and Repair


Find Diagnose & Fix in the HP Smart app for Windows and Mac computers, then launch it.

 

  1. Download HP Smart from the Microsoft Store or Mac App Store if you don't already have it.

  • Windows: In the bottom-left corner, click the Diagnose & Fix icon.

  • macOS: Pick the printer you want to specify, go to Printers in the highest menu bar, and then pick Diagnose & Fix.

  1. Select Start.

  2. Note: Avoid shutting off HP Smart while the troubleshooter is active.

  3. Using the HP Smart app's Start for Diagnose & Fix button

  4. If there are any issues, adhere to the suggestions that are given.

  5. Results for Diagnose & Fix in the HP Smart app

  6. If the problem is still present, pick one of the other help or visit HP Customer Support to peek for the specific issue error message you are experiencing.

 

Solution 2: Add the printer again


To clear any error states, remove your printer from the print queue and add it back in to fix the HP Printer Offline Mac issue:

 

  1. Printers & Scanners may be found by searching for them in Spotlight, which you can then open.

  2. When prompted, select Remove Printer or Delete Printer after clicking the printer's name or the Remove button.

  3. Select your printer from the list by clicking Add Printer, Scanner, or Fax, then click Add.

 

Solution 3: Reset Printing Settings


On a Mac, issues with incomplete driver configurations, connection problems, and queued print jobs can be fixed by restarting the printing system and fixing the HP printer offline Mac issue.

 

Note: A printing system reset clears all print jobs, saves print settings, and removes all printers and scanners, both HP and non-HP. After the reset is complete, each printer and scanner needs to be configured afresh.



  1. Click the Spotlight icon, followed by a search for and then open Printers & Scanners.

  2. Right-click or click while holding Control in the Printers list. Then select Reset printing system to finish reset.

  3. Click Add Printer, Scanner, Fax, or the Add button, select your printer in the list, and then click Add.

 

Wrapping Up


Now, you know how to fix the HP Printer Offline Mac issue. We provide you with the 3 solutions in 123.hp/setup to fix the error completely. However, if you find any difficulty fixing the issue, contact HP support. Thank You!

 

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