HP Printer is Not Printing Color | How to Fix it | 123.hp.com/setup

 To print is the most necessary job for any printer. Even if you got the printer from the top manufacture like HP, not delivering the printouts frustrates the users. However, it's not always the printer's fault, as sometimes the problem occurs due to color printing not in use for a long time. Mostly the black ink cartridge is used for routine work, which results in color ink remained unused, get dry, or clogging the printheads.you can visit this link 123.hp.com/setup.

 

Visit the website 123.hp.com/setup to order supplies & download drivers 

 

Are you also facing trouble printing color from your HP printer? If yes, then you have landed on the right page as we will help you fix your HP printer that doesn't print color. Before that, check with yourself the below questions and their answers.

 

·         Have you updated the printer drivers?

Go to the HP support website and update the printer drivers to the latest version.

 

·         Is your printer set to print in Grayscale or normal mode?

Grayscale mode allows your printer to print only in black and deactivating the color ink cartridge. Make sure you have not set to print in Grayscale mode.

 

·         Have you checked the color ink cartridges?

If it's dry or empty, then order the original from 123.hp.com/setup website > click Ways to buy > choose Shop online. Replace the dry color ink cartridge with the new one.

 

If you have already verified these questions, then proceed to the next section for advanced troubleshooting.

 

What to do when your HP printer doesn't print in color? 

 

Step 1. Replace the color ink cartridge with the original one 

 

Haven't ever replaced the ink cartridge? Check these steps.

 

1.      Open the cartridge access door of your printer.

2.      Let the carriage slide to the center.

3.      Remove the color ink cartridge from its slot.

4.      Now unpacked the newly ordered color ink cartridge.

5.      Hold it from the sides and remove the orange safety tape.

6.      Insert the cartridge into the slot with the nozzle facing down.

7.      Close the cartridge access door and let your printer print the test page. Move to the next step if the problem still exists.

 

Step 2. Activate the color printing 

 

Follow these steps to remind your printer of its color printing capabilities.

 

1.      Click the search box and type Settings.

2.      From the search results, click over the Settings option.

3.      In the Settings window, click Devices and Printers.

4.      Right-click on your HP Printer, choose Printer Properties.

5.      Now select Printing Preferences.

6.      On the next screen, click the Paper/Quality tab, and here you need to select Color.

7.      Click Ok and close all pages.

8.      Now try to print a color-filled document. Hopefully, now your printer prints in color, and if it doesn't, then proceed to the next step.

 

Step 3. Clean the clogged printhead 

 

The clogged printhead will hamper the ink flow. Follow these steps to run the automated tool and clear the way.

 

1.      Click the Settings menu on your printer (On some printer models, it is a wrench shaped icon).

2.      Click Tools and select the Print Quality Diagnostic Report.

3  Examine the report if it says the clogged printhead issue, then remove the printhead from the slot by pulling the latch.

4.      Take a cloth, wet with water, and clean the printhead. (Examine the printhead, if the contact are worn out then order the new piece from 123.hp.com/setup webpage)   

5.      Fit the component back to the place and install the ink cartridges.

6.      Now try to print again.

7  For deep cleaning, click Settings > Tools and then choose Printhead Cleaning Tool.

8.      The printer will print the test report and verify the color print pattern. If it doesn't resolve the problem, then reinstall your printer.

 

Step 4. Reinstall the HP printer 

 

If any of the above steps don't resolve the printer not printing color issue, then it must be due to an outdated driver. Reinstalling the printer will fix the problem.

 

1.      Go to the Programs and Features section on your computer.

2.      Click on your HP printer from the list.

3.      Select Uninstall and click Yes.

4.      Again click Yes on User Account Control message

5.      Keep following the instructions to eradicate the software.

6.      Now disconnect the USB cable from the computer and printer.

7.      Open the Control Panel on your PC.

8.      Choose the option Devices and Printers, right-click on your HP Printer.

9.      Now click Remove Devices or Uninstall.

10.  Complete all formalities to uninstall the printer.

11.  Now visit the website 123.hp.com/setup.

12.  Click Download Drivers and choose the location to save the files.

13.  Go to the saved location, double-click on the file.

14.  Choose the complete software package for printer installation.

15.  Follow the on-screen instructions to complete the printer installation.

 

Still, have issues? Contact our reliable customer support number 

 

These four steps will help you eliminate the issue with your HP printer if it doesn't print in color. Let's quickly conclude; firstly, make sure to check the color ink cartridge is in good health, and if there is a flaw, then order a new piece from 123.hp.com/setup, which is HP's home website.

 

Next, activate the color printing option and clean the printheads. And if nothing worked, then reinstall the printer. If you can't do it by yourself, then contact our customer support number. Our trained experts will assist you with the whole procedure.