HP Printer 3830 Says Unable to Communicate | How to Fix it | 123.hp.com/setup 3830

 What to do When Your HP Printer 3830 Says Unable to Communicate?

 

HP Printers are sometimes unpredictable as they show error messages but still keeps printing. One such issue which keeps annoying the users is the “Unable to Communicate” error message on HP Printer 3830. However, many times it doesn’t stop the printing operations but frustrates the users by frequently appearing on the screen.

 

The possible reasons for the “Unable to Communicate” or “Can’t Communicate” error message are network related issues, HP printer 3830 needs a driver update, or it requires a complete reinstallation. The problem is resolved most of the time by navigating to 123.hp.com/setup 3830 and installing the latest HP 3830 printer drivers. However, hardware issues need to be addressed separately. This guide covers all the possible steps to eliminate the Unable to Communicate error from your HP Printer 3830.

 

How to Fix Unable to Communicate Error in HP Printer 3830? 

Step1. Ensure your Printer is On 

 

The first step is to make sure that your printer is active and the power light is blinking. If the printer is not operational for the last 2 hours, press the power button or reconnect the plug at the main socket. Sometimes, placing the printer too far from the computer makes it hard to communicate with each other. It could also lead to becoming the primary culprit in the occurrence of an error.

 

Step 2. Printer wires should be in good health 

 

The next step should be checking the wire’s condition and ensuring that they are connected rightly to their slots. Frayed or worn wires results into bad connection and becomes an apparent reason for printer-computer communication problem. Check USB cables, Ethernet wire and other printer cables to ensure better connectivity.

 

Sometimes, the wireless connection setup to your HP OfficeJet 3830 Printer gets offline and needs you to reset your printer’s WiFi connection. To begin the process, turn off your printer and computer, remove the wires from both devices. Please wait for 30 seconds, and then connect the devices again to their respective slots. Restart printer and computer, even if the problem persists then visit 123.hp.com/setup 3830 to follow the advanced wireless connection troubleshooting.

 

Step 3. Ensure to enable the Services 

 

The service window controls and manages the printer and other peripherals. However, installing the new software sometimes deactivates the printer communication process, which doesn’t allow your printer to connect with the computer. To resolve such issue, you need to enable the services using the following steps manually:

 

1.      Press Windows + R keys together to open the Run dialogue box.

2.      Type services.msc and hit Enter on the keyboard.

3. The services list opens, here you have to locate PML Driver HPZ12 for USB connections and Net Driver HPZ12 for network connections.

4. Double-click the appropriate option, under the General tab, click Startup type and choose Automatic.

5.      Restart your devices and then verify the problem resolves or not.

 

Step 4. Select HP Printer 3830 as a default printer 

 

Choosing your printer as a default printing device resolves communication problems. Otherwise, it keeps asking you to select the printer to print. Follow the steps given below to choose your HP Printer 3830 as a default printing device.

 

1.      Firstly, you have to visit the Control Panel on your computer.

2.      Now choose the Devices and Printers option.

3. Further, you have to right-click HP Printer 3830 and click Set as Default Printer.

4.      Now you are all set to go to printer error-free.

 

Step 5. Reinstall the Printer 

 

If you are still facing a similar challenge, then uninstall and reinstall the printer. This process will get you an upgraded driver and debug the communication errors. Here is how you can complete these steps.

 

1.      Go to the Programs and Features section on your computer.

2.      Scroll the list and click HP Printer.

3.      Click the Uninstall option below the above-said printer.

4.      Next, go to the Devices and Printers section in Control Panel.

5.      Right-click on your HP OfficeJet 3830 printer and choose Remove Device.

6.      Press Windows + R keys together to open the Run command.

7.      Type printui.exe /s and hit the Enter key.

8.      Now under the Drivers tab, right-click on HP Printer driver and click Remove.

9.      Click Ok to save the settings and close the windows.

10.  Now open the browser, type 123.hp.com/setup 3830 and hit Enter to land on the HP Support page.

11.  From the Download Drivers section, click Drivers and install it on your computer.

12.  These steps will resolve the Unable to Communicate error in your Printer.

 

These five steps will help you eliminate the Unable to Communicate error message in your printer. If you still face any challenge in fixing the error, you must consider contacting the HP printer experts at our support number. We will also walk you through the process to install the latest drivers for 123.hp.com/setup 3830 and fix the nasty printer errors. Contact us at our printer support number. We are available 24 X 7 to assist you through printer troubleshooting.