123.hp.com/setup: Fix the Failure of Printhead in Hp Printer

 Does your hp printer get stuck while printing? If you encounter the issue more often, you need to fix it.

 

There is no rocket science in installing and reinstalling the printhead. All you need is to be a little cautious while performing the methods.

 

Further, you can learn more about your printer at 123.hp.com.





Method 1: Clean, Remove and Reinstall the HP Printhead


To get rid of the printhead issue in your hp printer you need to remove it first then clean and later reinstall. 

Remove the Printhead:

  • Switch On your Hp printer manually or with the power button.

  • Open the printer's cartridge access door.

  • Take out the cartridge and put it on paper. Meanwhile, pay attention to the ink point if it is in the upward direction.

  • Open the printer carriage latch by lifting the handle.

  • Lift up the latch and remove the printhead.

 

Please note that you don’t keep the printer cartridges out for more than 30 minutes or it will damage the printer and itself.

Clean the Printhead:

Bring all the cleaning material in one place: 

  1. Lint-free paper/cloth or eyeglass cleaning cloth, or coffee filter (any of these will work).

  2. Distilled water bottle.

 

Clean the Printhead:-

For cleaning the printhead you need to focus on three main areas, which are the electric contact, Each corner of the nozzles, and the plastic ramps on each side of the ink nozzles.

 

  • Wet the lint-free paper or cloth a little and roll over the electric contact area from top to bottom smoothly.

 

Note: Don’t go beyond the electrical contacts and edges in between the nozzles. Clean properly so as no new ink appears on the cloth or paper.

 

  • Now, clean each side(corners) of the nozzles with a lint-free, moist, and fresh cloth.

  • Wipe all the areas of the nozzle including plastic ramps for final cleaning.

Reinstall the Printhead:

To proceed with reinstalling the printhead, keep the latch handle up. 

  • Install the hp printhead properly.

  • Put down the latch handle and make sure you lower it before installing the cartridge.

  • Install the cartridge properly.

  • Close the access door.

Method 2: Reset HP Printer

  • Turn On the printer until it gets ideal.

  • Disconnect the power wire from the power source and its wall outlet for about 60 seconds.

  • Reconnect again and turn on the printer.

  • Wait till it gets ideal again and test if the issue is resolved.

Method 3: Replace HP Printer Printhead

In case your printer is in the warranty period, you can replace it. After replacement, you will receive a new printhead assembly, set of ink cartridges, and cleaning material.

If your printhead warranty has expired, you can purchase a new one online or directly from the retailer.

Method 4:  Servicing the HP Printer

You should contact the hp service team in case none of the above works out. The technical team will resolve the printhead issue permanently.

 

Hopefully, the issue is resolved. Further, you can set up your printer and install HP Easy Start at 123.hp.com/setup. Our technician and technical team also have expertise in setting up the hardware and fixing technical issues. 24*7 available, contact us anytime.

 

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