Fix HP Printer Driver is Unavailable Error on Windows 10 PC – 123.hp.com
Are you facing an error where your Windows 10 PC says the printer drivers are unavailable? It’s unfortunate to see this error message, even when you have already installed the printer drivers on your computer. Before jumping to the troubleshooting, you must know the root cause of an error, which eventually will help you avoid the issue in the future. The printer driver is unavailable error message occurs due to corrupted or missing drivers, outdated software, or when your Windows needs a necessary update. However, you can update your Windows to the latest version from your computer itself, but you will need to visit the 123.hp.com website to install the latest drivers. This article will provide you with the best ways to fix this problem and download the latest versions.
How do I resolve the printer driver unavailable error on Windows 10?
Follow these quick steps to fix the problem and get your printer to deliver the beautiful printouts.
Step 1. Update Windows 10 PC
Is your system up-to-date? Keeping your PC updated is the first step to resolve the problem. You can proceed with these steps to update your Windows to the latest version.
1. Click on the Search box of your PC, type Update.
2. Choose the option Check for Updates from the list.
3. Click Next under the Windows Update menu.
4. Your PC will start checking for any updates, and it will automatically proceed with further steps.
5. After completing the procedure, restart your PC and verify if the issue resolves. If the problem still exists, then uninstall and reinstall the drivers by following the next step.
Step 2. Reinstall the printer driver from 123.hp.com
Before reinstalling the drivers, you need to make sure first to uninstall it from your computer completely. Here is the way to uninstall and then reinstall the printer drivers.
Uninstall the printer
1. Go to the Programs and Features section on your computer.
2. Scroll the list and remove all the applications related to your HP printer.
3. Now visit the Devices and Printers section on your PC.
4. Right-click on your HP printer and choose Remove Device.
5. Now press Windows + R keys to open the Run command.
6. Type printui.exe /s and click Ok.
7. Select the Drivers tab on the next window.
8. Select the HP printer driver from the list and click remove.
9. Now click Ok > Apply and again click Ok to close Printer Server Properties window.
10. Restart your PC.
Reinstall the printer
1. Make sure your PC connects to the network and printer is on.
2. Open the Chrome browser and type 123.hp.com, hit Enter.
3. Enter your printer name under the desired field and click Submit.
4. Click Install HP Smart app to get assistance on installing the drivers on your computer.
5. Follow the instructions on the app and complete the driver installation process.
6. Alternatively, if you do not see the Install HP Smart option, then scroll down the webpage and click Download Drivers.
7. Now go to the Download section and double-click on the printer installer file.
8. Hereafter the software will instruct you to install the drivers on your PC.
Reinstalling the plug and play printer
Such printers are easy to install and requires a few simple steps.
1. Disconnect your printer from your computer.
2. Now reconnect it back to your PC.
3. Search for Devices on your computer and choose Devices and Printers from the search result.
4. Click Add a printer option and choose your device from the list.
5. Now keep following the on-screen instructions to finish the printer installation process.
Step 3. Auto download the printer drivers in Windows 10
Allowing the printer drivers to download automatically in Windows 10 PC will reduce the hassle of doing it manually. Follow these steps for auto download mode.
1. Click the Search box, and then type Change device installation settings.
2. Choose Yes under the device installation settings window.
3. Save Changes to proceed further.
4. After following these steps, your printer drivers will update automatically whenever the new version launches.
Contact HP printer support for quick resolution
These three steps will be highly useful to resolve the printer drivers unavailable problem in Windows 10 PC. To summarise, you must update the printer drivers from 123.hp.com website and keep your Windows up-to-date alongside to match the compatibility. Also, Windows provides you an option to auto-download the updates whenever the latest version is available. If you do not turn it on, then the printer driver will be shown temporarily unavailable on your PC, and it will fix once you manually update them. Are you still finding an error? Get in touch with our support team to get the issue resolved.
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