Why My HP Printer is Not Printing Envelopes?

 To print precisely over the envelope is another excellent feature of your HP printer. Every organization uses envelopes for business communication, and you also use them for formal personal communication. A nicely printed envelope represents your positive attitude and excellent work ethics. But what if your printer doesn’t produce an aligned printed envelope? Or it doesn’t print over the envelope at all? Well, it might ruin your overall impression and reduce the seriousness of the message that it carries.

 

If you are also going through the same problem with your HP Printer, then from now onwards, you will have a solution with you. This handy guide will make you learn the steps to fix the issue with your HP printer when it doesn’t print the envelopes. However, firstly you must visit the website 123.hp.com/setup to check whether your HP Printer is designed to print envelopes or not.

 

What precautions do I need to take before envelope printing? 

 

There are some set of rules that you must follow before printing envelopes. We have mentioned these pointers below, and adhering to them is the must.

 

1.      Remove the tapes and adhesives from the envelope before printing.

2.  The envelope should have a clean surface with no deep embossing or perforations.

3.      Always put a maximum of 5-6 pieces of envelopes in the feeder tray.

4.      If the envelope width is < 8.5 inches, use the portrait mode.

5.      If the envelope width is > 8.5 inches, use the landscape mode.

6.      Put the envelope in the printer feeder tray as per the top feeder or bottom feeder printer. Visit the website 123.hp.com/setup and enter your Printer Model to check the printer type.

 

How do I fix my HP printer that is not printing envelopes? 

 

This section covers some of the standard envelope printing errors that you can face with the HP printer. Also, we have provided the steps and solutions to fix these errors.

 

Problem1. The envelope is printing partially  

If you have a center feed HP printer, then you might encounter the partial envelope printing, and it can be resolved by following these steps.

 

1.  Do not overload the printer feeder tray and insert five pieces of envelopes at once.

2.  Make sure your envelope is not having any shiny surfaces, holes, or clips.

3.  Check the ink cartridges, and it shouldn’t be empty.

4. Download the HP Smart app from 123.hp.com/setup website, and this application will alert you for any internal printer errors.

5.  While keeping the envelopes in the feeder tray, slide the guideways to the outermost position, place the envelopes in the tray and slide the guideways to touch the edge of sheets.

6.      Now slide the feeder tray inside the printer and start printing.

 

Problem 2. Paper mismatch error 

 

The envelope size varies and depending on that, select the correct size while printing. Here is how you can do these settings.

 

1.      Click Save As on your MS Word file and then choose the location to store that file.

2.      Now select Save As Type and opt for PDF.

3.  Further, click Save, go to the location where you have saved the PDF file and open it.

4.  Choose the File tab, select Print.

5.    Now click Properties to open the properties window.

6.    Here you need to click the Paper/Quality tab.

7.    Now choose the exact envelope size from the Paper Size column.

8.    Now click Ok and proceed with the print job.

 

Problem 3. Envelope feeder issue 

 

The envelope feeder issue occurs due to incorrect shape and size of the envelopes. If you are using an HPDeskJet printer, then it doesn’t allow the double flap envelopes. You can visit the website at 123.hp.com/setup to check the capability of your printer. Also, to avoid the envelope feeder error, you must strictly follow the precautions section, which we have discussed at the beginning of this article. For thick envelopes, you must place a maximum of 2-3 pieces in the feeder tray. Besides all these factors, the envelope must have enough area to grasp or otherwise, the printer can not hold it properly, resulting in feeder errors. Apart from all these issues, mixing the envelopes with A4 size sheets will not allow the correct printouts.

 

Problem 4. Mis-aligned printouts 

 

At times, due to setting errors, your HP printer might produce mid-aligned or wrong positioned printing over the envelopes. Following these steps, you can fix it.

 

1.      Firstly, you need to open the MS Word file to print.

2.      Click the Mailings tab and select Create Group.

Now choose the option Envelopes.

Further, select Envelope Options.

Click Envelope size to choose the correct size of your Envelope.

6.      Alternatively, type it under Custom Size.

7.      Click Printing Options to proceed further and choose the Feed Method image.

8.      Select the Face-up/ Face-down Envelope option and click Ok.

9.      Now continue with the printing function and check if it correctly or not.

 

Hopefully, after following these steps, you will terminate all possibilities that hamper the envelope, not printing errors. If still your face challenge in printing envelope then you must update the printer drivers from 123.hp.com/setup website and verify the ink within the cartridge. For any further assistance or clarification, you can contact our printer support team.