Printer related problems and the ways to troubleshoot them!


Printer surely makes our life easier but there is no denying the fact that even the best of printers can give a hard time when it comes to technology-related issues. The good news is that you don’t need a professional degree to tackle printed related issues. 123.hp.com/setup will help you to understand and troubleshoot some basic printed related problems.
123.hp.com/setup will help you to actually see for yourself whether you are facing a major problem or it just requires a quick fix. We have listed some issues which might make you think that you require an engineer but in reality, you can troubleshoot them at the ease of your home/office.

1.     Check the status of your HP Printer

Ø If you are unable to print then just see whether the paper tray has adequate sheets and they are not stuck in any way.
Ø Check the ink levels of the printer which are displayed on the front screen.
Ø See if it is properly connected to the required system

2.     Clear any on-going print job

When we give a printing command and it doesn’t print right away then it is a common tendency to give multiple print commands for the same document. Clear the print queue so that you can print the documents smoothly. 123.hp.com/setup will help you to clear the existing print commands easily with the help of below steps-
Ø Go to Control Panel and click on ‘Devices and Printers’
Ø Right-click on the printer in which you are facing the issue and select ‘See what’s printing’ from the drop-down menu
Ø Choose to open as an administrator
Ø Open ‘Printer’ which is located at the top right and select ‘Cancel all documents’ and then click on ‘Yes’
Ø Give a fresh command to print

3.     Default printer settings

With some confidence, we can say that you are no stranger to this error if you have multiple printers associated to your system. When you give a print command, the job is automatically assigned to the default printer. If the desired printer shows connected but it is still not printing then it is because that printer is not the default one. With the help of 123.hp.com/setup, you can change the settings easily.

Ø Open ‘Devices and Printers’ from the Control Panel
Ø Find the particular hp printer which you want to use to print
Ø Right-click and select ‘Set as default printer’
Ø Click ‘Yes’ to confirm
Ø A green check will appear below the icon of HP Printer which means you have successfully changed your default settings and you are good to go.

4.     Update drivers

This is the most useful tool at your disposal and 123.hp.com/setup will help you to use it to fix your printer. Follow the below steps-
Ø Download Driver Support and install the free trial
Ø Run the driver support and execute a complete scan
Ø Once the scan is done, it will detect and display all the driver problems and any other optimization that needs to be done
Ø You will see a ‘FIX IT’ tab. Click on it and register Driver Support which will update the drivers for the printing devices associated to your desktop/laptop
Ø Once it is done, restart the system and reconnect your printer for a seamless printing experience
If you are unable to find drivers for a particular operating system then you can refer to the printer manual and find the best fit as per your system.

5.     50.4 error message

This error means that there is some problem with the power source. Follow the below steps to troubleshoot this issue-
Ø Disconnect the printer from UPS
Ø Plug it directly to the power plug
Ø Check whether the components of the printer are in right place or not
Ø Restart it and the error will go

These were some of the most common errors faced by both the new and existing printer users. With the help of 123.hp.com/setup, you can easily troubleshoot the issues that come your way. If you require any assistance then feel free to reach out to us and we will address all your printer related queries.

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